What is a Chief of Staff?Well, unfortunately there isn’t a single answer to that question.Sep 21, 2021Sep 21, 2021
How to tackle iterative service designDesigning a new service and experience isn’t a one off event. It requires constant engagement with users to gather feedback to help refine…May 13, 2021May 13, 2021
How to design a serviceDesigning a product or service takes time, patience and perseverance. Getting it right you’ll create something customers love. Here’s some…Feb 20, 2021Feb 20, 2021
Le Havre — a marvel of 20th-century architecture not to beLe Havre like many port cities and towns is often only registered by those arriving by sea and even then, it’s only to disembark and drive…Feb 22, 2020Feb 22, 2020
The top 20 killer investor questions you need to have answers forWhen pitching your start up idea it’s worth imagining the type of questions you will get once you wrap up your pitch. Not having good…Nov 8, 2018Nov 8, 2018
How to conduct an effective After Action Review (AAR)The point of an After Action Review is to gather a project team together to review and learn from work recently completed. Its purpose is…Nov 5, 2018Nov 5, 2018
Another strategy that’s failed to land? Here’s what you can do about it95% of employees in a recent survey admitted to either not knowing or not understanding their company’s strategy. More worryingly are the…Nov 5, 2018Nov 5, 2018
How to write an effective and useable roadmapRoadmaps are a great tool for showing what priorities you and your team are looking to land in the next 3, 6 and 12 months. Done well they…Oct 23, 2018Oct 23, 2018
You’re not burnout you’re just wasting time in meetings you shouldn’t be inAt our recent offsite, a team I worked with got talking about burnout and the feeling of being overwhelmed and overworked in a world of…Oct 23, 2018Oct 23, 2018